Privacy Policy

Spos Kommitee ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you purchase tickets through our website for Spos em Spikja theatrical performances.

By using this website and purchasing tickets, you consent to the data practices described in this policy.

We collect minimal personal information necessary to fulfill your ticket purchase. The information we collect includes:

• Name: To identify the ticket holder
• WhatsApp Phone Number: To send ticket confirmations and important event updates
• Ticket Details: Event selection, number of adult and child tickets, total price, and ticket status

We automatically collect basic technical information such as browser type and access times through standard web logs, but this data is not linked to your personal information.

We use your personal information exclusively for the following purposes:

• Ticket Fulfillment: To process your ticket order and confirm your purchase
• Event Communication: To send you essential information about your event via WhatsApp, including:
  • Order confirmation and ticket number
  • Event reminders
  • Important updates (venue changes, cancellations, rescheduling)
• Customer Support: To respond to your inquiries and process refund requests
• Record Keeping: To maintain records of transactions as required by law

We do NOT use your information for:

• Marketing or promotional purposes
• Sharing or selling to third parties
• Unrelated communications

We do not sell, trade, or rent your personal information to third parties.

Your information is only shared in the following limited circumstances:

• Payment Processing: Payment information may be processed by third-party payment processors (such as Stripe). We do not store your complete payment card details on our servers.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request.
• Event Staff: Your name and ticket details may be shared with venue staff for admission verification purposes only.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your data is stored on secure servers and access is restricted to authorized personnel only.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active ticket information is retained until the event has concluded
• Transaction records are kept for accounting and legal purposes as required by Mexican law
• After the event, your information may be archived for historical records but will not be actively used

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Object: Object to our processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

This website uses minimal cookies necessary for basic functionality, such as maintaining your session while browsing. We do not use tracking cookies or third-party analytics that collect personal information.

You can configure your browser to refuse cookies, but this may affect your ability to use certain features of the website.

While we sell child tickets for attendees under 13 years of age, our website is intended for use by adults. We do not knowingly collect personal information from children under 13. Tickets for children should be purchased by a parent or legal guardian.

Our website may contain links to third-party services (such as payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: ddrempti@gmail.com
• Phone: +52 625-125-5681
• Address: Calle Huerta 262, Cuauhtemoc, Chihuahua, Mexico, 31607